Terms & Conditions

Terms & Conditions

Terms and Conditions at The Wellness Centre London Ltd.
If you need to cancel or change an appointment we require 24 hours’ notice from the time of your scheduled appointment. If you are paying for a treatment or a class, it can be received as soon as payment is made. In the event that you need to cancel your paid appointment it may lead to you being charged for it. Should you not turn up for a paid appointment you will be charged for it. No refunds can be made for treatments received, however any cancellation more than 24 hours before a treatment can be rebooked at a time of your convenience or a full refund made, as you prefer.

We require that you arrive for your treatment between 5 and 10 minutes before it is scheduled so that you have time to relax and gain the most benefit from your treatment. We require that clients be at least 18 years of age; it may be possible to treat younger people at the discretion of the practitioner, but we need to be informed of this and to have the consent of a parent or guardian.

Our Privacy Policy

Your privacy is important to us. We will keep all data you give us securely, and we will not sell your details to any other company or organisation. If you no longer wish to receive our newsletters or to hear from us about treatment times please let us know.

About using our site
If you wish to make a booking, you should follow the instructions for making a booking that appear on the site. Any booking will be subject to your agreement to further terms and conditions in respect of that booking. We will notify you of the relevant terms and conditions which you will have to accept to complete your booking. You may download and print content from our site only for your private, personal and non-commercial use. We do not guarantee or warrant that any material available for downloading is free from infection, viruses, trojans or other contaminating codes. You agree to use the enquiry booking forms on our site to make only genuine enquiries and/or bookings for yourself or for other persons for whom you are authorised to act.

We update our site regularly, so we may have to suspend access, service or functionality from time to time, without notice. If required, we may have to close our site indefinitely. We will not be liable if, for any reason, our site is unavailable at any time or for any period of time. As information or data transmitted to or from our site passes over public telecommunications networks, we can’t promise that the operation of our site will be secure, confidential, uninterrupted or error-free. You agree not to do anything that does or may interfere with the proper working of the site including but not only limited to tampering with, or hacking into the site, or into the servers on which it resides.

Our site may have some sections accessible only by a user identification code and/or password. From time to time, we may restrict access to those sections, or to the entire site, to users who have registered with us. If you choose, or you are provided with, a password, you must treat such information as confidential and only use it yourself. We may disable or suspend your access or any pass code, whether chosen by you or allocated by us, at any time in our sole discretion. Our issuing of pass codes is not a promise of continued use or access to the site or any data you might store on it. Any information that is contained on this website is for general information purposes and is not intended to be comprehensive or to constitute professional medical advice. The information should not be relied on or treated as a substitute for specific medical or health advice. The Wellness Centre London Ltd accepts no responsibility for any issues which may arise from accessing or reliance on information contained on this website. Parts of the website link to external internet sites, and other external internet sites may link to this website. The Wellness Centre London Ltd is not responsible for the content of any external internet sites.

Like most other websites, the Wellness Centre website uses cookies, small text files, in order to interact effectively with your web browser. We do not use this information for any other purpose, nor do we store it.

The Wellness Centre London Ltd takes all reasonable steps to protect your personal information, however we cannot guarantee the security of any information you disclose online. By using The Wellness Centre London Ltd website you accept the inherent security implications of dealing online and will not hold The Wellness Centre London Ltd responsible for any breach of security unless such breach has been caused by the negligence of The Wellness Centre London Ltd. If you receive any marketing information from us which you wish to cancel, please email us on info@thewellnesscentre.com.

The policy stated here is subject to change at our discretion.